JOB DESCRIPTION
Insight Global is seeking a direct hire IT Service Desk Tech for a client that can sit in either Atlanta or Miami. This person will be helping to support 400 internal employees (not all are computer users) and be part of a greater IT team out of the UK. ATL - Hybrid schedule, MON, WED, THURS onsite MIAMI- Need bilingual and onsite everyday You will: - Take receipt of tickets logged in the ITSM toolset and action them appropriately. - Where possible, action incidents or requests recorded in ITSM toolset from other business regions. - Deliver IT services in a robust manner as measured against Service Level Agreement's (SLA) and Key Performance Indicators (KPI). - Maintain a high degree of customer service for all support queries.
REQUIRED SKILLS AND EXPERIENCE
- Hands on experience with Active directory, windows 10, office 365, citrix, network fundamentals
- Degree in IT related field
- Microsoft operating systems and Office 365 applications.
· Intune, Windows Server, and Active Directory.
· VMWare and unified communications.
· Citrix
· Understanding of Wide Area Network (WAN) and Local Area Network (LAN) environments.
NICE TO HAVE SKILLS AND EXPERIENCE
- Experience in production environment (PLC, lines, etc.)
- Certification in Microsoft technologies beneficial.
- ITIL Foundation Certificate V3.
- Microsoft Dynamics skills or experience of other CRM systems.
...Inbox Dollars. Make money on surveys. Work at home. Respond to paid online surveys and earn between $0.25 and $5 for each survey. Free to... ...research, Market surveys. Currently hiring more workers this summer Make Extra Funds Immediate Payment Visit: Apply with...
...Baptist Health System - San Antonio TX is seeking a Registered Nurse (RN) New Graduate for a nursing job in Harlingen, Texas. Job... ...System - San Antonio Job ID #(***) ***-****-8. Posted job title: New Grad RN CCU Full Time Nights Benefits Health Care FSA Dependent...
...1305 W 18th St, Sioux Falls, SD 57105, USA Shift: 12 Hours - Night Shifts Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $32.... ...attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a...
...leadership that influences optimal clinical and operational outcomes. \n \n Be sure to ask your recruiter about the $15,000 New Grad RN Loan Repayment Program, competitive shift differentials and the $3,000 employee referral bonus!\n New Grad RNs who accept...
...RN - Neuro/Ortho/Peds, Nights at UP Health System - Marquette summary: As a Registered Nurse (RN) in the Neuro/Ortho/Peds unit,... ...enhancing patient well-being through dedicated care and effective communication with healthcare teams. Qualified candidates must hold a...